Delivery within 3 days from the payment confirmation date at the post office (weekdays).

Delivery may be delayed depending on stock availability.

Please understand that the product is sold at the same time as the offline store, so it may be out of stock as it is sold in the store while it is being prepared after payment is completed.

We accept returns and exchanges on items in their original, unused condition with all tags attached, within 7 days of receiving your parcel. 

Please allow 7 business days for shipping transit time. 

We reserve the right to refuse returns that do not meet our requirements. 

Note: Items from the “Season-Off” section are final sale and cannot be returned or exchanged.

HOW TO RETURN OR EXCHANGE : 

1. Request a Return/Exchange: 

Log in to your "MY PAGE" on our website.

Click the "CANCEL" button under "Order Status" and specify the reason.

2. Processing Time:

Refunds are processed within 14 days of receiving your returned item.

3. Prepare Your Return:

Pack the item(s) in the original box.

4. Ship Your Return:

Go to your nearest postoffice 

Ship to:

MERELY MADE 

Room 401, 4th Floor ; Teva Building; 

69, Donggyo-ro, Mapo-gu, 

Seoul, Republic of Korea 

ZIP CODE : 04018 

PHONE NUMBER : +82 070-8860-0415. 

5. Exchanges:

If you would like a different size or colour, please place a new order.

IMPORTANT INFORMATION 

- Items must be returned within 7 days of receipt. 

- Returns are not accepted if the product has been worn, washed, repaired, or has missing tags/labels. 

- For returns/exchanges, customers are responsible for round-trip shipping costs. 

- For refunds via bank deposit, please provide your refund account details. 

- Card cancellations/refunds will be processed within 3 days of receiving the returned item. 

- For assistance, please contact our customer service center.